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In Obsidian Staffing we can provide you with a team that can operate from a remote location can be found in a variety of departments within a healthcare organization, including: patient assessment, medical procedure appointment scheduling and record keeping.

Why go with Obsidian staffing?

In today’s connected business environment, many industry sectors have embraced the use of
remote, “telecommuter” employees to grow their workforce.
Healthcare, however, has been left behind on this trend. Since most of medical care involves
direct patient-practice interaction, this industry hasn’t always been a natural fit for the
adoption of remote staffing.
But as healthcare grows more technologically adapted, telecommuting is gaining popularity.
The current proliferation of telemedicine is enabling doctors to treat patients from remote
locations, advanced practice management, and billing technology is allowing offices to use off-
site employees in administrative roles.
Once you make the leap, remote workers can help you drastically improve processes
throughout your office. The benefits of remote staff go beyond productivity. When you utilize
remote workers effectively, your practice will improve in areas you never imagined.
At Obsidian Staffing we provide you with skilled medical assistants, temporary or on a full-time
basis. We deliver medical staffing that can assist with your daily duties and projects. We are
always here with consulting solutions to address your unique needs, the common tasks they
perform are:
-Scheduling and rescheduling patient appointments
-Handling incoming and outgoing calls
-Updating patients with appointment information
-Requesting documents with attorney’s and other medical facilities
-Collecting payments from insurance agencies
-Translating documents (Spanish- English)
-Sending faxes
-Sorting mail
-Appointment confirmations
-Follow up with patients and update digital charts.
-Completing patient’s profiles.
All staff members are certified with HIPPA compliance




Can I use multiple staff?

Yes, we currently have teams with 10 members in them, you can have as many people as
you need working for you.

What can the remote staff do for you?

Our staff handles a wide variety of office tasks including receptionist duties, call screening, document preparation, customer service, customer onboarding, legal intakes, customer follow-ups, mail sorting, fax sorting, insurance claims, medical appointment scheduling & follow-ups, etc. They can be trained to do most things your business requires.

How do you communicate with a remote staff?

There are several options like a softphone, physical phone, zoom, hangouts, etc.. you can tell
us what is more convenient for you and we will have everything ready.

How do I get my staff assigned?

They go through an interview and grammar test, we will have you speak to the potential
employee as well before he/she is hired.

Where are your staff located?

All of our remote staff is located in our facility in Mexico.

Ready to get started?

Build your dream team today!