Menu
Each team member is handpicked for the highest standards in customer service. Clients have the ability to interview potential staff members before hiring.
Obsidian Staffing offers handpicked staff members equipped with the latest technology, providing high-quality customer service. Simplify your staffing needs, reduce overhead, and experience business growth.
We understand cultural diversity and the importance of providing help and assistance for those who need it, that is why we make sure all of our staff is bilingual in order to reach and cover a larger demographic.
Discover the Financial Advantages of Hiring Remote Staff. Reduce Expenses and Maximize Efficiency for Your Business.
| Local Staff | Remote Staff | |
|---|---|---|
| Salary | $2,600 | $1,850 |
| Brick & Mortar | $453 | $0 |
| Payroll Taxes | $180 | $0 |
| Workers' Comp Ins. | $75 | $0 |
| Unemployment Ins. | $48 | $0 |
| Liability Ins. | $40 | $0 |
| Utilities | $35 | $0 |
| Equipment | $1200 | $0 |
| Office Supplies | $100 | $0 |
| IT Support | $255 | $0 |
| Total Monthly | $4,986 | $1,850 |
| TOTAL SAVINGS = $3,136 | ||
| * All Statistics gathered are on a full-time monthly basis and in the state of California. | ||
| Local Staff | Remote Staff | |
|---|---|---|
| Salary | $2,600 | $1,850 |
| Brick & Mortar | $453 | $0 |
| Payroll Taxes | $180 | $0 |
| Workers' Comp Ins. | $75 | $0 |
| Unemployment Ins. | $48 | $0 |
| Liability Ins. | $40 | $0 |
| Utilities | $35 | $0 |
| Equipment | $1200 | $0 |
| Office Supplies | $100 | $0 |
| IT Support | $255 | $0 |
| Total Monthly | $4,986 | $1,850 |
| TOTAL SAVINGS = $3,136 | ||
| * All Statistics gathered are on a full-time monthly basis and in the state of California. | ||
Hiring staff can be a daunting and challenging task for many businesses. The process of finding qualified candidates who possess the necessary skills and experience can be time-consuming and demanding.
We will provide you with potential candidates that adapt to your needs.
Have a one on one with each of the candidates. After the video interviews; you can decide which candidates are right for you.
Get to know your new staff member. Let them know about the tasks they will be assigned. Your burden will be alleviated
HIPAA compliance is vital for attorneys handling sensitive client information. We specialize in providing tailored HIPAA-compliant remote staff. Our approach includes secure communication platforms, strict privacy protocols, and regular audits for HIPAA compliance. Partnering with us gives you access to a qualified remote staff. Whether you need virtual paralegals, legal researchers, or administrative support, our HIPAA-compliant team seamlessly integrates into your firm, providing efficient and secure legal assistance. Elevate your legal practice with our trusted remote staff, empowering you to deliver exceptional legal services, anytime, anywhere.
Here you will find answers to the questions our team gets asked most about our remote staff services we provide our clients.
All our staff are required to undergo and pass a rigorous HIPAA compliance exam upon hiring.
Yes, each applicant is assessed through an English proficiency exam, and they must achieve a score of 85% or higher to qualify.
Our staff members have a strong foundation in general office operations and possess experience in customer service, legal, or medical scheduling. However, specific task training tailored to your company's requirements will be necessary.
For a full-time remote staff (40 hours a week), the cost is $1,850 per month. Additionally, there is a one-time deposit of $925, which covers setup costs and serves as a payroll contingency in case of payment issues.
Absolutely, all our hired staff must undergo a comprehensive criminal background check.
We prioritize candidates with experience, particularly in customer service, and we also consider their educational background.
As we strive to find the most suitable candidates, it typically takes us at least one week to have them available for training.
We require all our hired staff to have a minimum internet speed of 50Mbps download and 10Mbps upload. Most of our staff members in Mexico have internet speeds of 200Mbps or more, which is on par with the United States.
You have full control over the tasks and responsibilities assigned to your remote staff members. We provide them with necessary equipment and IT support to ensure seamless communication via phone calls, emails, or Zoom meetings.
All staff are located within a 2-hour radius from our office in Tepatitlan de Morelos, Jalisco, Mexico.
Remote staff can use either a physical VoIP phone or a softphone installed on their computer. Most phone system providers offer both options.
Absolutely, we have clients who have teams consisting of 10 or more staff members.
Our staff will follow the same schedule observed by your office.
Yes, once an employee has been working with you for over a year, they are entitled to 12 days of vacation as per Mexican law. However, our remote staff is trained for rotation, ensuring that you always have available staff.
Our staff members observe popular U.S. holidays, including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
Over the years, we have collaborated with numerous companies across diverse industries. Ultimately, our utmost satisfaction stems from earning the trust of our clients.
We connect you with experienced bilingual professionals who excel in various office tasks, ensuring high-quality service. Take control of your staffing needs, reduce expenses, and elevate your business with Obsidian Staffing.
We connect you with experienced bilingual professionals who excel in various office tasks, ensuring high-quality service. Take control of your staffing needs, reduce expenses, and elevate your business with Obsidian Staffing.
