You have 100% control of the tasks and responsibilities of your remote staff members. We support them with the office, equipment, phones, and IT staff they need to stay in touch, so they are always just a phone call, email, or zoom meeting away.
Yes, we currently have teams with 10 members in them, you can have as many people as
you need working for you.
Our staff handles a wide variety of office tasks including receptionist duties, call screening, document preparation, customer service, customer onboarding, legal intakes, customer follow-ups, mail sorting, fax sorting, insurance claims, medical appointment scheduling & follow-ups, etc. They can be trained to do most things your business requires.
There are several options like a softphone, physical phone, zoom, hangouts, etc.. you can tell
us what is more convenient for you and we will have everything ready.
They go through an interview and grammar test, we will have you speak to the potential
employee as well before he/she is hired.
All of our remote staff is located in our facility in Mexico.